Privacy Policy

What information we collect

S&T Elite Events collects information you choose to provide when you:

request a quote through our website,
fill out a contact form,
subscribe to updates/newsletters, or
contact us by email or phone.

Depending on what you submit, we may collect details such as your name, email address, phone number, event date, event type, event location (city), delivery option, estimated guest count, budget range, and any notes you include. You can browse our website without providing personal information.

How we use your information

We use the information we collect to:

Respond to quote requests and communicate with you about availability and details,
Provide customer support and answer questions,
Improve our website and services based on feedback and site usage,
Coordinate services such as delivery, pickup, setup, and event logistics,
Send emails related to your inquiry or quote request.

✅ We do not collect online payments on our website.
If payment is ever required, it is arranged offline (for example by invoice, e-transfer, or another agreed method). We do not store credit card details because we do not take card payments online through the website.

How we protect your information

We use reasonable security measures to help protect your personal information when you submit it through our website, and we limit access to authorized personnel. No online system can be guaranteed 100% secure, but we take appropriate steps to protect the information we receive.

Cookies

Yes, our website may use cookies. Cookies are small files stored on your device (if allowed) that help websites remember certain information.

We may use cookies to:

remember preferences and improve your browsing experience,
understand how visitors use our site,
support analytics and website performance,
help with marketing/advertising measurement (if enabled).

We may use trusted third-party services (such as analytics tools) to better understand website traffic. These providers may process data on our behalf only for website performance and improvement.

You can control cookies through your browser settings. If you disable cookies, some website features may not function as expected.

Sharing information with outside parties

We do not sell, rent, or trade your personally identifiable information.

We may share limited information with trusted third parties who assist us in operating our website or providing services (such as website hosting, email services, or service coordination), as long as they agree to keep your information confidential.

We may also disclose information if required to comply with the law, enforce our policies, or protect the rights, safety, and property of S&T Elite Events or others.

Third-party links

Our website may include links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies when visiting those sites.

Children’s privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.